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Call us for a "FREE" Service Agreement quote! Discounts are available when purchasing blocks of hours.
  

 Call Sales today!            (920) 339 - 0555 or email sales@technologyarch.com

  
Service Level Agreements

Technology Architects, Inc. offers rapid access to its broad range of technical expertise through a flexible combination of maintenance packages. These packages are custom-tailored to meet the needs of our clients.  

Network service agreements are designed to maintain the critical network software and maximize the functional up-time of your firm’s network. 

Network services can include the following services:

  • On-site emergency response
  • Restoration and reinstallation of network operating systems and major applications
  • Monitoring systems remotely
  • Conducting routine maintenance on a regular weekly, monthly, quarterly or annual basis
  • Tuning performance and server optimizations   
  • Applying software updates and patches  

Advantages of purchasing Block Time 

  • Provides a mechanism to streamline budget constraints.
  • You won’t hesitate about calling for services that may be considered “minor”.  We are able to schedule a technician to address your maintenance needs very quickly.  This minimizes your “down-time” and enables your staff to continue to provide service to your customers as soon as possible.
  • You pay less per hour than being invoiced for “as needed” services.
  • Eliminates paperwork.  There is no need to generate an invoice and cut a check for each service call you have requested.  A monthly usage report will be provided to you to communicate all maintenance related services to date, along with your remaining balance. 

Block time is the ultimate in flexibility and convenience.  Discounts are available when purchasing blocks of hours.